Data we hold and why we hold it
We collect your registration details—email, phone number, preferred currency—so we can verify your identity and link your Touch 'n Go eWallet, Boost, or GrabPay deposits to the right account. Session logs track which games you open, how long you play, and which device you use; we
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need that to spot unusual activity and keep your balance accurate. Payment records show the amount, method, and timestamp of every deposit and withdrawal so we can reconcile your wallet and meet anti-fraud requirements. We also log your IP address and browser type to detect duplicate
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accounts and protect against automated abuse. When access or eligibility is discussed, it depends on local law and is available where local law permits. We don't sell your data to third parties, and we don't share it beyond what payment processors and game studios require to
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deliver the service. Cookies remember your login state and language preference; you can clear them anytime through your browser, though you'll need to log in again. Data retention follows our internal schedule: active-account records stay as long as your account is open, then archived for the
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period required by financial record-keeping rules. Once that period expires, we delete or anonymize the data. You can request a copy of your data, ask us to correct errors, or close your account and request deletion by contacting support through live chat or email. We'll respond
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within a reasonable timeframe and walk you through the steps.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.